Refund policy

30-Day Risk-Free Return Policy

 

Our Commitment

We build paddles that perform — and we stand behind every one of them. If you're not completely satisfied within 30 days of delivery, return it. No questions asked, no hassle. Your purchase is fully protected.

1. Returns

 

Eligibility

· Returns are accepted within 30 days of the delivery date.

· Returns must be made by the original purchaser and you must have a receipt or proof of purchase

How to Initiate a Return

1.        Email our support team at info@senspickleball.com with your order number and reason for return.

2.        Once approved, we will email you a prepaid return shipping label. Return shipping is free — on us.

3.        After we receive and inspect the item, a refund will be issued to your original payment method within 5–7 business days.

2. How to initiate an Exchange

· Email our support team at info@senspickleball.com with your order number and reason for exchange. 

· Once we receive your returned paddle, your replacement will be shipped within 2-3 business days. (Limited to 1 exchange per customer.)

 

3. Contact Us

We’re here to help!
For any questions about returns or exchanges, reach out to our team at: info@senspickleball.com